Job Description

Intern (Quality Assurance)

Leidos QTC Health Services is seeking an Intern on our VA Operations team. As an Intern, you will have the opportunity to gain hands-on experience in the operations and management of our organization, while working closely with our QA Team to ensure the quality of our services by conducting audits, completing projects and identifying areas of improvements.

Primary responsibilities include:

• Maintain accurate documentation and records on all assigned projects
• Observe operations and identify areas of learning opportunities
• Review workflow activities
• Work with managers on projects, observe and learn project management skills
• Assist supervisor in reviewing daily performance metrics
• Work with Operations Manager to perform a variety of tasks that support operations
• Perform other duties and responsibilities as assigned

Required qualifications include:

• A High School diploma or equivalent experience/combined education
• Actively studying towards a Bachelor's or Master's Degree in a relevant field i.e. healthcare, project management, operations management
• Solid analytical, problem-solving and presentation skills; as well as ability to process analytics
• Demonstrated self-motivation, drive and initiative
• Basic knowledge of medical terminology a plus
• Experience with MS Office, PowerPoint, Excel, Tableau a plus
• Excellent verbal and written communication skills
• Strong attention to details and excellent organizational skills
• Excellent customer service, organization and computer skills
• An ability to utilize proper telephone etiquette and scheduling skills
• An ability to multi-task in a fast paced and deadline driven environment
• An ability to maintain professionalism and a positive service attitude at all times
• Working knowledge of web-based and electronic communications
• Exceptional interpersonal skills
• An ability to foster excellent relationships and credibility at all levels of the organization

Additional information:

• Location: Remote Anywhere except California and Alaska
• Shift: Monday - Friday - 8:30 am - 5:00 pm (Must Work Eastern Standard Time)

About Leidos QTC Health Services

Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually.

Compensation and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos QTC Health Services will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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