Job Description

Job Responsibilities:

• Responsible for overseeing all assigned programs and health services, ensuring programs are run according to the organization’s mission and philosophy.
• Oversee the referral and screening process to ensure the process is implemented consistently, on a timely basis, and is person-centered.
• Design, implement, and monitor systems for documenting individualized service plans as required by licensing/certification standard.
• Assure that individualized service plans are implemented, reviewed, revised as necessary and reported on as required by licenser/certification standard.
• Support the professional growth and development of staff through effective performance management including frequent communication, performance feedback, training, and development. Responsible for interviewing, hiring, planning and assigning work.
• Assure that all staff are professionally trained and receive ongoing performance evaluation and development opportunities.
• Ensure that program occupancy rates, staffing levels, and training are adequate and maintained within budget guidelines.
• Develop and maintain programs, policies and procedures keeping up to date with state rules and legislative changes for all types of services.
• Identify key need areas for new program and service development in response to community and individual needs.
• Responsible for the development of new services and programs to enhance the organization’s ability to meet the needs of people receiving services.
• Support agency-wide process improvement efforts by providing analysis of current systems and helping teams develop and implement more efficient and effective systems.
• Oversee the investigation of the internal and external reporting of possible neglect or abuse of vulnerable adults.
• Develop and maintain relationships with county supervisors, case managers, community partners, and other stakeholders.
• Other duties as assigned by the Executive Director.

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